web statsweb statistics FAQ FaxAccess

Frequently Asked Questions

All you have to do to sign in is enter the email address and password that you set up when you first made a purchase from us. Remember, these must be exact, and entries are case sensitive. If you don't know your password, you can use "Forgot Password" on the login page, or we can reset it for you. If you need additional help, please contact us.
Yes, it is. We take both privacy and security very seriously. We use 256-bit SSL to encrypt the website. You can learn more in our Privacy Policy.
We provide aggregate information compiled from a number of official sources and commercially available information. Sources include state Departments of Motor Vehicles, insurance records, police records, and more. Due to the manual verification of the data we collect, it can sometimes take between 6-24 hours to receive the FaxAccess Report.
That's easy. Simply log into your account, select "Finished Orders" at the top, and choose the report you would like to access.
Yes, we offer a 60-DAY MONEY-BACK SATISFACTION GUARANTEE. If you can show a state title document proving the report is inaccurate, we'll refund your money. We trust our sources and manually research your vehicle, which is why we offer the most accurate information.
Almost every kind of vehicle on the road is included in the database. This includes cars and trucks, motorcycles, sport vehicles, and motorhomes. Information is also available for trailers, campers, toy boxes, and more. However, if it is a vehicle that was made before 1981 or is classified as a classic vehicle, it is not included in the database, and we cannot provide a vehicle history report.
In most cases, reports are available from FaxAccess for vehicles that were exported in the last 5 years from states where information is available. Reports are only available for vehicles titled in the USA, Mexico, and Canada.
No. Federal privacy laws prohibit the inclusion of any personal information or any other sensitive information.
Accident information from NMVTIS is available from participating states, as well as some state DMVs and additional sources. Critical incidents are included in Insurance Total Loss records and DMV salvage records.
Sometimes, for vehicles made more than 10 years ago, mileage reports from DMVs are not available.
No. All payments are one-time payments, and we never charge you for a subscription or a recurring payment of any kind. Access includes one full vehicle report. Membership is a one-time fee and does not auto-renew. No additional charges.

Need assistance? We're here to help. You can always contact us if the answer you need isn't here.

Get in touch
    With more than 14 billion records, FaxAccess has built up its database with the help of its partners and sources, including government offices, law enforcement agencies, service and repair shops, dealerships, insurance companies, and private sources. We offer only manually generated, up-to-date history reports for vehicles. Terms of Service and Privacy Policy. To learn more, Contact us.
    Paypal Comodo Stripe-Selz

    OUR PARTNERS

AutoTrader Nada
© 2011-2024 FaxAccess.com - CarFax for Vehicles. All rights reserved FaxAccess